At Rochon IT Consulting and Repair, I provide personalized, people-first tech support for individuals and small businesses. Whether it’s fixing hardware issues, removing viruses, optimizing slow systems, or offering strategic tech consulting, I focus on delivering fast, affordable solutions without the jargon. I specialize in everything from computer repairs and network troubleshooting to software setup and data recovery — all with a strong emphasis on clear communication and client trust. Technology doesn’t have to be stressful — I make sure of that.

A hardware repair focuses on fixing physical issues with your device to restore it to proper working condition. Whether something has stopped working entirely or just isn’t functioning the way it should, a repair addresses the root of the problem to get your tech back on track.

At Rochon IT Consulting and Repair, hardware repairs often involve identifying faulty components like damaged ports, broken buttons, cracked screens, or internal parts that have failed. This might mean replacing a malfunctioning part, repairing connections on a circuit board, or carefully troubleshooting to find out why something isn’t powering on or responding correctly.

If your device is acting up, not turning on, or showing signs of physical damage, a professional hardware repair can bring it back to life — often for a fraction of the cost of replacing it.

A hardware upgrade is the process of replacing or adding physical components to a device to improve how it runs. Unlike repairs, which are focused on fixing something that’s broken, upgrades are about enhancing performance, increasing storage, or extending the overall lifespan of your tech.

At Rochon IT Consulting and Repair, hardware upgrades can include things like installing a larger or faster hard drive, replacing worn-out joysticks on a game controller, adding more memory to a computer, swapping out an old battery, or improving internal cooling systems. These changes can make a big difference in how your device feels and functions — helping it run faster, store more, and respond better to your everyday tasks or gaming sessions.

If your device is slowing down or showing its age, a well-chosen hardware upgrade can be a smart, cost-effective way to keep it running like new.

Tech support is help with solving everyday technology problems — whether something isn’t working right, running slowly, or just confusing. At Rochon IT Consulting and Repair, I offer friendly, one-on-one support to help you troubleshoot issues, set things up, and keep your devices running smoothly.

Whether it’s fixing a glitchy computer, setting up a new printer, recovering lost files, or just figuring out why something won’t work, I’m here to make it easy to understand and quick to resolve. I offer both remote and in-person support, and I’ll always explain things in plain language — no tech jargon.

Computer literacy education is all about helping people feel confident using technology in their everyday lives. At Rochon IT Consulting and Repair, I offer patient, one-on-one guidance to teach the basics — from using a computer and navigating the internet to managing emails, working with files, and staying safe online.

Whether you’re completely new to computers or just need help brushing up on certain skills, I tailor each session to your pace and comfort level. No pressure, no jargon — just clear, supportive learning designed to build real confidence with technology.